8999 bdt Privacy Policy

We collect the following types of information when you register, make transactions, and use services on the 8999 bdt platform:

1.1 Identity Information

• Full name and date of birth
• Mobile number and email address
• National ID or passport details (when verification is required)
• Profile photo or documents submitted by the user

1.2 Transaction and Financial Information

• Deposit and withdrawal records
• Mobile banking account numbers (bKash, Nagad, Rocket)
• Betting and gaming activity history

1.3 Technical and Device Information

• IP address, browser type and operating system
• Cookie and session data
• Time spent on the platform and list of pages visited

Collected information is used only for the following purposes:

2.1 Account Management and Identity Verification

Your information is used to complete the registration process, confirm login identity, and maintain account security. Our Terms and Conditions contain detailed account-related guidelines that every user is required to follow.

2.2 Financial Transaction Processing

Mobile banking details are verified to process deposits and withdrawals and to ensure funds are transferred to the correct account.

2.3 Customer Support and Communication

Your information is used to communicate with you via live chat or email and to assist in resolving issues.

2.4 Fraud Prevention and Security

Technical data is analysed to detect unusual activity, prevent multiple accounts, and maintain the overall security of the platform.

2.5 Service Improvement

Information is analysed to improve the user experience and review platform performance; however, this is done through anonymised statistical analysis.

We use industry-standard technology to keep your personal information secure at 8999 bdt.

3.1 Encryption and Technical Protection

All data is transmitted via SSL (Secure Socket Layer) encryption. Stored information is kept in encrypted databases, and firewalls and access controls are used to prevent unauthorised access.

3.2 Retention Period

Information is retained for as long as your account remains active. After an account is closed, financial records and identity information may be retained for a specified period as required by applicable legal obligations.

3.3 Staff Access

Only authorised staff may view your information for specific operational purposes. All staff operate under confidentiality agreements.

8999 bdt never sells your personal information to third parties. Information may be shared to a limited extent only in the specific circumstances below:

4.1 Payment Processors

Only the financial information necessary to process transactions via bKash, Nagad and Rocket is shared with the respective mobile banking provider. This information is used solely for transaction verification.

4.2 Technology Service Providers

Limited information may be shared with trusted technology partners for server hosting, fraud detection and analytics services. These partners are also bound to uphold the same privacy standards.

4.3 Legal Obligations

If 8999 bdt is required by a court order or applicable law to provide information to authorities, it may do so. Outside of such circumstances, no information is disclosed to any external party.

8999 bdt uses cookies to improve services and make the user experience smoother.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security — disabling these will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Collect anonymised statistics to monitor and improve site performance.

5.2 Cookie Control

You can manage or delete cookies from your browser settings. However, disabling essential cookies may cause issues with logging in to your account and making transactions.

As a user of 8999 bdt, you have the following rights over your own information:

6.1 Viewing and Correcting Information

You can access your profile at any time to view your personal information, and contact customer support to request corrections to any inaccurate details.

6.2 Deletion of Information

If you request account closure, information beyond what must be legally retained will be deleted. Financial transaction records must be kept for a specific legal period and therefore cannot be automatically deleted.

6.3 Data Portability

You may contact customer support to request a copy of your account history and transaction records.

6.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can cancel your subscription through settings or via customer support. However, important account notifications (such as transaction confirmations) cannot be turned off.

We encourage you to read our Responsible Gaming policy, which also includes guidance on self-exclusion and setting limits, to ensure information management is consistent with responsible gaming practices.

8999 bdt is intended only for individuals aged 21 or older. We do not knowingly collect any information from minors.

An age verification process is followed at the time of registration. If we become aware that information from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

8999 bdt's server infrastructure may be located in multiple countries. If your information is stored on servers outside Bangladesh, the same standard of protection described in this policy is still ensured.

Third-party service providers are contractually bound to comply with applicable international standards when transferring data.

8999 bdt reserves the right to amend this privacy policy at any time. Users will be notified of significant changes via email or a notification on the platform.

Continued use of the service after changes are made will be taken as your acceptance of the updated policy. You should therefore visit this page regularly.

This policy forms part of the overall organisational policies described on our About Us page and reflects the values and commitments stated there.

If you have any questions, concerns or complaints about this privacy policy, please contact our customer support team:

• Live Chat: Available 24/7 in Bangla and English
• Email: [email protected]

We review all privacy-related requests as promptly as possible and take corrective action where applicable.

Visit our FAQ section for answers to common questions, where you will find responses to many frequently asked questions about using the platform.